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  • Do Tutum shoes have a warranty?

YES! Tutum shoes are warranted to be free from defects in workmanship and materials for a period of 7 days from the date of purchase. Also, You are entitled to a free Tutum Shoes repair due to faulty workmanship or materials for 20 days from the date you purchase.

  • Where can I see my tracking number?
On our Facebook page, Tracking number album. Here’s the link
  • What courier does Tutum use?
The Guy Express : Metro Manila
JRS : Outside Metro Manila
  • Can I go to your store incase I want to change the size I bought online?
No, Please use the return sheet. Here’s the link to our form.
  • How long will it take to receive my order?
Delivery takes 1 to 2 working days for Metro Manila and 2 to 3 working days to provinces after payment received. No specific time and date.
  • How much is the shipping fee?
SHIPPING
SHOES
ManilaOutside ManilaOutside Philippines
1-2 Pairs: P1301-2 Pairs: P2001 to 3 pc: P3800
3-5 Pairs: P2003-4 Pairs: P2204 to 5 pc: P4200
6 Pairs: FREE5-6 Pairs: P2706 to 10 pc: P7600
7-8 Pairs: P320
9 Pairs: FREE
CLOTHES, SWIMWEAR & ACCESSORIES
ManilaOutside ManilaOutside Philippines
1 to 5 pcs: P1301 to 5 pcs: P1701 to 3 pc: P3800
6 to 10 pcs: P1706 to 10 pcs: P2204 to 5 pc: P4200
11 to 15 pcs: P21011 to 15 pcs: P2706 to 10 pc: P7600
16 pcs: FREE16 to 20 pcs: P320
21 pcs: FREE
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