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Do Tutum shoes have a warranty?

YES! Tutum shoes are warranted to be free from defects in workmanship and materials for a period of 7 days from the date of purchase. Also, You are entitled to a free Tutum Shoes repair due to faulty workmanship or materials for 20 days from the date you purchase.

What courier does Tutum use?

The Guy Express : Metro Manila

JRS : Outside Metro Manila

How long will it take to receive my order?

Delivery takes 1 to 2 working days for Metro Manila and 2 to 3 working days to provinces after payment received. No specific time and date.

Where can I see my tracking number?

On our Facebook page, Tracking number album. Here's the link.

Can I go to your store incase I want to change the size I bought online?

No, Please use the return sheet. Here's the link to our form.

How much is the shipping fee?

SHIPPING
SHOES
Manila Outside Manila
1 Pair: P60 1 Pair: P200
2 Pairs: P80 2 Pairs: P260
3 Pairs: P100 3 Pairs: P280
4 Pairs: P120 4 Pairs: P300
5 Pairs: FREE 5 Pairs: FREE
CLOTHES, SWIMWEAR & ACCESSORIES
Manila Outside Manila
1 pc: P45 1 to 4 pc: P150
2 to 4 pc: P60 5 to 10 pcs: P220
5 to 10 pc: P80 11 to 15 pcs: 300
11 to 15 pc Pairs: P120

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